Delivery and Payment
We are happy to share that for all the local orders standard shipping are FREE!
We don’t deliver to P.O. boxes, army camps, hotel, and most of the islands in Singapore because your delivery requires a signature upon receipt.
Delivery will take 2-5 working days. However, deliveries might on occasion take longer during busy sale periods and during the festive seasons.
Track Your OrderA tracking number will be emailed to you once your package has been picked up. Please provide a contact number so that the courier can contact you if needed.
Additional ChargesAdditional charges may apply if an attempted delivery was unsuccessful (e.g. if there was no one to receive the package). Delivery is made to the addressee on the order confirmation. If you would like someone else to receive the order on your behalf, please leave instructions at checkout.
Please indicate special requests, delivery instructions and your contact number at check-out or email us at sales@littlematchgirl.com.sg with your order number.
Orders outside of Singapore are delivered door-to-door via DHL Express or Fedex ( 3-7 working days). Shipping costs are calculated automatically at checkout. LITTLE MATCH GIRL ships to the following countries: (Listed in Singapore Dollars)
Zone 1 : $25
Malaysia
Zone 2: $30
Brunei, Hong Kong, Indonesia, South Korea, Macau, Philippines, Thailand, Vietnam
Zone 3: $35
Australia , China, India , Japan, Taiwan, New Zealand
Zone 4: $40
Cambodia, Laos, Maldives, Myanmar,
Zone 5: $45
Canada, Mexico , USA
Zone 6: $60
Belgium, Denmark, France, Germany, Greece, Italy, Monaco, Nethelands, Spain, Switzerland, United Kingdom
Zone 7- 8 : $80
The rest of the world
A tracking number will be emailed to you once your package has been picked up. Please provide a contact number (including country code) in your order.
International Delivery Lead TimesDelivery will take approximately 7 business days, between Monday – Friday. (Please note that unexpected circumstances might result in late deliveries beyond our control)
Important NotesWe ship DDU (Delivery Duty Unpaid). This means the prices displayed on our e-store do not include taxes and duties. You may be charged for taxes levied by the country you are shipping to. Payments of these charges might be necessary to release your order from native customs.
We have no control over these charges and we can’t tell you what the cost would be, as custom policies and import duties vary widely from country to country.Your signature is required as an acknowledgment of delivered receipt. Delivery is made to the addressee on the order confirmation. If you are not there to accept delivery, your order will be returned to us in Singapore and additional shipping charges may apply.
If you would like someone to receive the order on your behalf, please leave delivery instructions and your contact number at check-out or email us at sales@littlematchgirl.com.sg with your order number.
If you wish to cancel or modify your order, please send us an email as soon as possible to sales@littlematchgirl.com.sg
We will make every effort to accommodate your request. However, we are unable to cancel or modify orders once the item(s) have been shipped.
Should you have further enquiries about your order, contact us at sales@littlematchgirl.com.sg with your order number and we will attend to your queries as soon as we can.
Payment PolicyKindly ensure that all fills are completed before check out. The postage fees are fixed and include handling fees. We accept these payment methods currently:
- Paypal
- Visa , Mastercard & Amex.